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Let’s Connect
Whether you’re a clinic looking to simplify operations, a partner exploring collaboration, or simply have a question — we’d love to hear from you.
Email Us
Reach out to our team for quick assistance.
info@medsync.com
Call Us
Drop us a message, and we’ll get back to you soon.
+1 (913)-8428-184
FAQ
Frequently asked questions
How long does it take to set up Medsync for my clinic?
Most clinics can get started within a few days. Our onboarding team helps you migrate existing data, set up your workflows, and train your staff so you’re up and running quickly.
Is Medsync secure and HIPAA-compliant?
Yes. Medsync is fully HIPAA-compliant and follows strict data security protocols, including encryption and secure access controls, to ensure patient information stays protected at all times.
Can patients book appointments directly through Medsync?
Absolutely. Patients can book appointments online, see real-time availability, and receive automated confirmations and reminders, reducing no-shows and scheduling conflicts.
Does Medsync support multiple providers or locations?
Yes. Medsync is built to scale with your practice — whether you’re a solo provider, a multi-specialty clinic, or managing multiple locations. You can easily manage staff, schedules, and patient data in one place.
What kind of support do you offer?
We provide 24/7 customer support via chat, email, and phone. You’ll also have access to a dedicated onboarding specialist, detailed documentation, and training resources to help your team succeed.
How long does it take to set up Medsync for my clinic?
Most clinics can get started within a few days. Our onboarding team helps you migrate existing data, set up your workflows, and train your staff so you’re up and running quickly.
Is Medsync secure and HIPAA-compliant?
Yes. Medsync is fully HIPAA-compliant and follows strict data security protocols, including encryption and secure access controls, to ensure patient information stays protected at all times.
Can patients book appointments directly through Medsync?
Absolutely. Patients can book appointments online, see real-time availability, and receive automated confirmations and reminders, reducing no-shows and scheduling conflicts.
Does Medsync support multiple providers or locations?
Yes. Medsync is built to scale with your practice — whether you’re a solo provider, a multi-specialty clinic, or managing multiple locations. You can easily manage staff, schedules, and patient data in one place.
What kind of support do you offer?
We provide 24/7 customer support via chat, email, and phone. You’ll also have access to a dedicated onboarding specialist, detailed documentation, and training resources to help your team succeed.
How long does it take to set up Medsync for my clinic?
Most clinics can get started within a few days. Our onboarding team helps you migrate existing data, set up your workflows, and train your staff so you’re up and running quickly.
Is Medsync secure and HIPAA-compliant?
Yes. Medsync is fully HIPAA-compliant and follows strict data security protocols, including encryption and secure access controls, to ensure patient information stays protected at all times.
Can patients book appointments directly through Medsync?
Absolutely. Patients can book appointments online, see real-time availability, and receive automated confirmations and reminders, reducing no-shows and scheduling conflicts.
Does Medsync support multiple providers or locations?
Yes. Medsync is built to scale with your practice — whether you’re a solo provider, a multi-specialty clinic, or managing multiple locations. You can easily manage staff, schedules, and patient data in one place.
What kind of support do you offer?
We provide 24/7 customer support via chat, email, and phone. You’ll also have access to a dedicated onboarding specialist, detailed documentation, and training resources to help your team succeed.